FAQ

What must be installed to use Broadband speed checker?

Speed checker should work in any web browser that supports Flash of version 8 and javascript.


Why the download or upload test does not work?

If you have a firewall or antivirus software installed that is not configured properly, then it may happen that speed checker will not work correctly. Try disabling the firewall / antivirus when you are running the speed checker. After the test is complete do not forget to turn it back on so you stay protected.
What does kbps mean?

It means kilobits per second. Usually, when you purchase a broadband then ISP explains speed in Mb. 1 Mb has 1024 kilobits.


What might affect my speed test?

Any applications running on your PC can affect its speed, so you should disable temporarily :

• email checking software
• instant messenger or other chat software
• internet radio
• windows updates
• any other downloading

Our upload speed test is done to a server in the UK. If you are in a different country then upload speed might not be that accurate. The download speed should be accurate all around the world as we use content delivery network with multiple servers around the world.

How does the speed checker work?

Our speed checker downloads a file from the server and measures how long your connection takes to download it. The size of the file will be different according to your line speed.

How accurate is the speed checker?

We have tried to build the speed checker as accurate as possible but there are several factors that can affect the test. The speed checker measures the speed at the time of the test so if your network is running slow at that time then speed checker will report a slow speed. This does not necessarily mean that your internet connection is slow at the other times.


How long it takes the speed checker to complete?

About 20 seconds.