We are always improving the accuracy of our speed tests to match all possible configurations of device and Internet Service. If your speed result appears to be too fast or too slow then please test again on this page. The test on this page records the test and allows us to diagnose any errors.

Please start the test by clicking "Start speed test" below, when the test has finished, please complete the form to let us know your expected results.

Let us know what result you expected

Please provide an estimate of the speeds you expected to see. If you are not sure please enter the maximum that your provider claims (e.g. Up to 14 Mb/s).

Expected download:
Expected upload:
Your email address:

We ask for your email address so that we can match any previous or future reports to the same user to help with the diagnosis. We may also use the email to contact you regarding your feedback.