Privacy Policy

We are committed to ensuring that your privacy is protected and we shall endeavour to use any information that you provide when using this website in accordance with this privacy policy.

This privacy policy explains what information we collect, how we protect any information you submit to us, and how we use it.

We may amend this policy from time to time by updating this page. Therefore, we suggest you check this page occasionally to ensure you are aware of and are happy with any amendments.

What information do we collect?

Personal information may be collected from you in various ways, for example:

  • Information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies
  • When you register and voluntarily provide information in response to questionnaires or download forms, or to register for newsletters. (this includes your name, email address, and any other details asked for and which you provide)
  • When you conduct activities on our site. For example, when you make use of our broadband speed checker or availability checker tools we may collect information including your location, postcode, telephone number and the capacity of your internet connection.
  • After you run a speed test, we may request your location. If you grant us the permission to request your location, we may use it to present it to 3rd parties as part of our maps or data services.
  • If you use our Speed Checker Scheduler application, we may automatically detect your location. See COLLECTED LOCATION DATA for more information.

How is the information used?

  • For statistical purposes and analysis for management purposes in order to administer the website or improve our products and services.
  • If you use our broadband speed checker or availability checker tools we will use your location, postcode or telephone number to check which broadband services may be available to you, which will involve sharing those details with the providers of those broadband services, and we will also use your location or postcode, and information about the capacity of your internet connection, to aggregate anonymous statistics regarding internet usage and availability.
  • Internal record keeping, and administrative purposes, and to inform you about our events, services or products, or other related information that we think would be of interest to you.
  • To communicate marketing messages, newsletters and details of our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or email or similar technology (you can inform us at any time if you no longer require marketing communications).
  • From time to time, we may also use your information to contact you for market research purposes or to customise the website according to your interests.

You may at any time ask us to refrain from sending you marketing messages by sending us an email with the words UNSUBSCRIBE in the subject box or by telephoning us. If we contact you by email each time you receive a message you will also have the option to decline to receive further information of that type from us.

If you would like us to destroy information we hold about you, please let us know. However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.

We may disclose aggregate statistics about our site visitors, clients and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

If you use our Speed Checker Scheduler application, we may provide the internet connection quality information to 3rd parties without any personal information with the exception of your IP address.

Collected location data

When Speed Checker location system is requested to provide a location result, we may collect location information that is provided or generated, including for example, location results, GPS coordinates, the MAC address of wireless routers (an alphanumeric code that is unique to that hardware device), the Received Signal Strength Indicator (a measurement of the strength of the access point’s signal at the time it is received by the mobile device), the cell ID of nearby cell towers, the IP address of the requesting device, Bluetooth UUID’s, Received Signal Strength Indicator and associated Bluetooth data. This location data is collected anonymously in a form that does not personally identify a user. The location data along with speed tests and network measurements may be shared with 3rd parties to compile aggregate information about network statistics and usage at particular locations.

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Cookies and Log Files

Cookies

Cookies are text files stored on your computer, and accessible only to the websites which create them. Our website may from time to time use cookies and log files for statistical analysis, to understand user behaviour, to administer the site, to tailor the information presented to a user based on their preferences, and to improve user experience. Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis. Most web browsers automatically accept cookies, however you may delete, or disable cookies by following the instructions at http://www.allaboutcookies.org/manage-cookies/. Please note that you may not be able to take full advantage of a website if you disable cookies. Our website uses cookies to keep you logged in, so disabling cookies may impair your experience of the service. Further information about cookies can be found on the Interactive Advertising Bureau’s website www.allaboutcookies.org.

Social Media

If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, or giving us a '+1' via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose. In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.

Log Files

Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. Unless otherwise indicated in this privacy policy, the data collected includes personally identifiable information and is used as described above, such as for statistical analysis, to understand user behaviour, and to administer the site.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

Google Adsense

From time to time our website may display adverts delivered by Google. Google may store or retrieve a cookie from your computer when serving adverts, in order to display those which are more relevant to you. These cookies are used to record information including the number of times you have seen an advertisement, but will not lead to the transfer of your name, contact details or other personally identifiable information. Further information about Google advertising, their use of cookies, and how to opt out, please visit http://www.google.com/privacy_ads.html.

Security

The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Changes

We may make changes to this privacy policy from time to time. If we change our privacy policy we will post the changes on this page. If the change in our privacy policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use. Continued use of the service will signify that you agree to any such changes.

Your acceptance of this privacy policy

If you do not agree to this privacy policy, please do not use our site.

By using our site, you consent to the collection and use of information by us. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please do so through our website. You may request details of personal information which we hold about you under the Data Protection Act 2003. A small fee will be payable. If you would like a copy of the information held on you or if you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please write to:

Speedchecker Ltd., The Black Church, St. Mary’s Place, Dublin 7, D07 P4AX, Ireland

To find out more about your rights under the Data Protection Act, visit the Information Commissioner’s website: https://www.dataprotection.ie or read the Act online at: https://dataprotection.ie/viewdoc.asp?DocID=1467&ad=1.